Overview
Floors fail on a schedule you can predict.
A hard floor does not degrade evenly. Traffic lanes dull first, entrances take the grit, and the finish under a chair rail lasts years longer than the finish six feet from a door. A program built on a calendar — strip and refinish every twelve months — over-services the quiet areas and under-services the ones anyone actually looks at.
We scope floors by surface and by zone. Entrance matting and traffic lanes get frequent burnish or scrub cycles; perimeter areas get less. Full strip-and-refinish happens when the coating is genuinely spent rather than when the anniversary arrives. That usually costs less over three years than an annual strip, and the floor looks better for more of them.
What's included
The starting scope checklist.
Assessment & specification
- Surface identified per area — VCT, terrazzo, stone, sealed concrete, LVT
- Existing coating condition and build-up recorded before any work
- Pad grades and finish specified per surface, written into the scope
- Slip-resistance requirements confirmed for public and wet areas
Routine maintenance
- Dust-mop and damp-mop on the janitorial cycle
- Spot-treat traffic-lane soiling before it embeds
- Entry matting cleaned on both sides — the cheapest floor protection there is
- Autoscrub open areas on the agreed cycle
Periodic restoration
- Burnish or spray-buff to restore gloss without stripping
- Machine scrub and recoat traffic lanes and high-wear zones
- Full strip and refinish when the coating is spent, not on an anniversary
- Grout and joint cleaning on hard tile, scoped separately
Stone & specialty
- Diamond honing and polishing on terrazzo and natural stone
- Sealing and impregnation appropriate to the stone type
- Sealed concrete densifier and guard programs for industrial floors
- Static-control and specialty coatings where the building requires them
Scope is written per site during the walkthrough. This is the starting checklist, not the ceiling.
Want this scope written against your property?
Program options
Program shapes, not packages.
We do not publish prices. Scope and price are written per site after the walkthrough — these are the shapes this service usually takes.
| Work | Typical surface | Cycle | Window |
|---|---|---|---|
| Dust and damp-mop | All hard floors | Daily or nightly | With the janitorial shift |
| Autoscrub | VCT, sealed concrete, LVT | Weekly to monthly | After close |
| Burnish / spray-buff | Finished VCT, traffic lanes | Monthly to quarterly | After close |
| Scrub and recoat | High-wear zones | Two to four times yearly | Weekend or holiday |
| Strip and refinish | Finished VCT | When the coating is spent | Weekend or shutdown |
| Hone and polish | Terrazzo, natural stone | Annual to multi-year | Scheduled shutdown |
How it works
From walkthrough to first shift.
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Walkthrough
We measure the areas, note access and traffic, and record current condition — usually within 4 hours of your request.
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Written scope & pricing
Task list, cadence, and price in writing, area by area. Nothing agreed verbally.
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Onboarding
Assigned supervisor, named crew, keys and access logged, and a start date you can hold us to.
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Supervision & inspection
Scheduled walks against the written scope, with corrections raised and closed in writing.
Properties we do this for
Where this program runs.
Equipment, products & standards
What the crew arrives with.
- Pad grade and finish specified per surface and recorded in the scope
- Autoscrubbers and burnishers maintained and logged; failed machines replaced
- Slip-resistance appropriate to the area, not just the cheapest finish
- Neutral cleaners on finished floors — no stripper residue left in the system
- Wet-floor signage and controlled access through every wet stage
- Dry times planned so the area is usable before the building opens
- Edges, corners, and under-furniture areas cut in by hand, not skipped
- Condition photographed and recorded before and after restoration work
Green-cleaning credentials and third-party certifications are held for {{GREEN_CREDENTIALS}} and {{CERTIFICATIONS}} — nothing is claimed here that has not been supplied and verified.
Why Unison for this service
Three things that hold the standard.
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Zoned, not blanket
Traffic lanes and perimeters are scoped separately, so you are not paying to restore a floor nobody walks on.
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Coating decisions are recorded
What was applied, at what build, and when — so the next cycle is a decision rather than a guess.
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The window is respected
Dry times are planned backwards from your opening hour. A floor that is still tacky at 8am is a failed job.
- Licensed
- Bonded & Insured
- Background-Screened Crews
- Directly Employed Crews
- Written Scope & Pricing
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Related services
Often run alongside.
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Carpet cleaning
Extraction and interim maintenance that extends fibre life rather than shortening it.
Explore carpet care →
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Commercial janitorial
Recurring nightly and day-shift cleaning for occupied buildings.
Explore janitorial →
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Post-construction cleaning
Rough, final, and touch-up cleaning staged to trade completion.
Explore post-construction →
Frequently asked
Floor care, answered.
How often does a floor need stripping?
Less often than most vendors sell. If the maintenance cycle is right, a finished VCT floor can go years between full strips — the coating is scrubbed and recoated in the zones that wear rather than removed everywhere. We strip when the build-up or damage justifies it and we show you why.
Can you work on natural stone and terrazzo?
Yes. Stone is honed and polished mechanically rather than coated, and sealed according to its type. Applying a floor finish to polished stone is a common and expensive mistake we will not make on your building.
Will the floor be usable in the morning?
Yes. Dry times are planned backwards from your opening hour, and work is staged so a partially treated area is safely closed rather than left ambiguous. If an area genuinely cannot be ready, we say so before we start.
Do you handle warehouse and industrial concrete?
Yes — autoscrubbing, densifier and guard programs, and joint cleaning, scheduled around shift patterns rather than office hours. Line marking and coating specification are scoped separately.
What about slip resistance?
The finish is specified for the area rather than for gloss alone. Public entries, wet areas, and ramps are treated differently from a private office corridor, and the specification is recorded in the scope.
Is floor care included in a janitorial program?
Routine dust and damp-mopping is. Periodic restoration — burnish, scrub and recoat, strip and refinish — is a separate line so you can see exactly what it costs and when it is scheduled.